TrueTrend (“we”, “us”, “our”) respects your privacy. This policy explains how we handle information on our website trytruetrend.com and within our Chrome extension (“Extension”). TrueTrend is an educational tool; it is not financial advice.
What We Collect
On the website: If you purchase via Stripe, Stripe collects and processes payment details (e.g., card data) on our behalf. We receive limited information such as your name, email, product, and transaction status.
Support communications: If you email us, we receive your email address and message content.
Cookies & logs: Our site may use strictly necessary cookies for basic functionality (e.g., remembering banner dismissal). Stripe may set cookies to operate checkout securely.
Analytics (if enabled): We may use privacy-preserving, aggregated analytics (no cross-site tracking or selling). We will update this page if tooling changes.
Extension Data & Permissions
The Extension is designed to run locally in your browser. By default, it does not transmit your page content to our servers.
activeTab / host permissions (if requested): Used to render overlays and read chart elements to enable features like router strategies and visual cues.
storage: Used to save your local settings (e.g., strategy preferences, UI state). Data is kept in Chrome’s storage on your device unless you clear it.
audio / speech (if you enable voice): The Extension may use browser-provided speech APIs to speak signals locally. We do not receive your audio.
network requests (if present): The Extension may contact our endpoint to check license status or retrieve configuration/updates. We do not sell personal data.
How We Use Information
Provide and improve the site and Extension.
Process orders and deliver products.
Offer support and communicate about updates.
Protect against fraud, abuse, and misuse.
Sharing
No selling of personal data.
Processors/Service providers: We share necessary data with vendors who help operate our services (e.g., Stripe for payments, hosting providers like Vercel). These providers are bound to protect your information.
Legal: We may disclose information if required by law or to protect rights, safety, and integrity of our services.
Security
We use reasonable safeguards including encryption in transit (HTTPS). No online system is perfectly secure; please use strong passwords and keep your browser up to date.
Retention
We retain information only as long as necessary for the purposes described above, to comply with legal obligations, or resolve disputes. You can request deletion of your support records or Stripe purchase metadata where applicable.
Your Choices
You may disable cookies in your browser (site features may be limited).
You can remove the Extension at any time and clear its data via chrome://settings/siteData and Chrome’s Clear browsing data.
Contact us to access or delete your support records linked to your email.
Children
TrueTrend is intended for adults. We do not knowingly collect data from individuals under 18.
Changes
We may update this policy from time to time. We will post the updated version here with a new effective date.